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4 Super-Common (Yet Horrible) Interview Questions — You Should Never Ask in a Sales Interview

We’ve been working with clients to hire top performing salespeople for 16 years.  In truth, from time to time, I feel like I’ve said it all.

And then, I read an article on LinkedIn and realize, once again, why more than 3 out of 4 sales hires fails.

Job applicant smallFirst of all, focus on what you are looking for in an interview. In our System, we profile sales applicants before we meet them.

Because we do this, we know  the values and personality style ahead of time. We know the applicant matches the values and style of most top salespeople.

In the interview you’re looking for the applicant to give examples in their lives  of:
•    Stick-to-ive-ness
•    Follow through
•    Ability to overcome adversity
•    Entrepreneurialism

Second, structured interviews get you high quality answers. Never “wing it” in an interview. Have all your questions planned and prewritten.

Third, ask the same questions, in the same order, of each applicant. By nature we tend to like people we “bond” with. But we’re not looking for a friend here.  We are trying to determine if they applicant is tough enough to do the hard work of selling.

By asking the same questions in the same order,  you are able to compare the applicant’s answers.  This is a key point.

Finally, never ask the following questions that Afa Front in the LinkedIn article suggests. They are too open-ended. You won’t get any information that will help you pick the best applicant.

1. Tell Me About Yourself
This is a horrible question. It gives the applicant to take control of the interview. If you believe that is what selling is about, you’re bound to hire duds.

2. What’s Your Greatest Strength?
Another bad question because you won’t be able to compare the answers you get. One applicant will tell one lie, another applicant will tell another lie.

3. Why Should We Hire You?
What would be a right answer? Exactly there is no way to score this answer. Skip it.

4. Do You Have Any Questions for Us?
Can you imagine a lawyer asking that of a witness in a court room? Bad  question. Only gives up control of the interview.

Delivering a structured, scripted interview for every sales applicant puts you ahead of 3 out of 4 sales hirers – and is one of the keys to successful sales hiring.

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Gut Feel Sales Hiring – How Not to Get Fooled

You know what it’s like. You meet them and after less than 10 minutes you know it – they’re the killer you are looking for.

So what happened to them after you brought them on board? Why did they fail so bad at doing what you told them would work to sell your product or service?

I am a sales guy, sales manager, company owner and entrepreneur. And for 20 years I’ve studied the sales hiring process because that is where the money in any business is.

Do you want to know why your “super pick” – destined for sales greatness, screw up so bad?

It’s not your fault, but your process for hiring salespeople is no process at all. It’s one step above the fog the mirror method of sales hiring. Gut feel ends up too often to be a pain in the gut.

Because in truth all people have so much going on beneath the surface. And if you don’t get a way of figuring out who your sales applicants REALLY are, you will hire too many duds.

And what’s worse is today, finding out who they really are, is so easy that not doing it is just dumb.

I discovered this fact 20 years ago and back then it was hard. There was no internet, there were very few computers. But I had 200 salespeople and the losers were costing me a fortune.

To find out how easy it is click here. We’ve created a free online tool that you can use. My CFO says we should lock this tool away in our Member Area, so do it today before he has his way.

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How to Compensate Salespeople to Succeed

Video Rant #9

A Big Reason Why Your Company Struggles
To Hire Salespeople Who Can REALLY Sell

One of my best friends sold for me 20 years ago at Radio Profits Corporation. AMAZING salesperson. Once he gets the prospect in his crosshairs, they may as well just hand over their wallet. The beauty is, they don’t know they’re being sold. Everything Bruce says is just totally logical. No pressure. No emotion. Just comfortable as hell.

People love him. His prospects become his customers and his friends.

So then we sold Radio Profits. Bruce went to work for a company selling environmental testing and construction testing. It’s a BIG market. Companies need a lot of scientific tests to comply with government regulations. For instance, companies have to satisfy a long list of health regulations, to keep things safe for consumers and avoid problems with the government.

So testing is a monster business. Bruce sold for one of the biggest companies that do this testing. One day he showed me that company’s compensation strategy. It was like a maze. Every paragraph had something you couldn’t figure out. It was so convoluted, the company sales team used to joke about it.

Bruce sold more of this testing than anybody else on the East Coast, double or triple the #2 guy. And he’d only been with them a year or two. He was stomping it. BUT he wasn’t the top earner. And THAT was extremely de-motivating to him. Company eventually went broke. They just weren’t very profitable, because the sales team wasn’t being paid very well for the deals they brought in.

It’s not that unusual. A LOT of compensation strategies are not well-engineered. Too complicated. BIG mistake.

A star salesperson who’s considering joining your sales team sees it as a very bad indicator if your compensation plan is hard to understand. A good salesperson looks at that and thinks, “These are smart guys. They could make it easy to understand. But they didn’t. If they make it tough for me to figure out how I’m being paid, then THAT makes it easier for them to screw me.”

That type of compensation plan will NOT result in a strong bottom line for your company.

This is Alan Fendrich. I’d be happy to give you my thoughts on your company sales compensation plan. Give me a call.

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