Personality Assessments, Sales

Sales Personality Tests: The Ultimate Weapon for Hiring Success

Riddle me this: why are some sales organizations still holding out on pre-employment testing?

Sales personality tests have been around since the 1970’s. That’s nearly 50 years of data, all leading to the conclusion: assessing candidates improve hiring success.

This is also important in sales hiring where motivation, company culture, and level of comfort in the position are very critical to the success and growth of your bottom line.

Why Employers Avoid Personality Testing Their Candidates

Let’s address the elephant in the room: legality.

Use of litigation when civil and employment rights appear to have been violated often scares employers into hiring candidates blindly.

The fact is, however, that there is nothing illegal about personality assessments as long as it’s not discriminatory, is valid and up-to-date, and follows equal employment best practices.

If an employer is able to demonstrate that the test in question is directly related to potential performance and competency for the job in question, then there is no reason to avoid testing.

Another reason that a company may be unenthusiastic about sales personality tests is just simply being reluctant to change. This includes:

  • Unwillingness to add new line items to the costs of hiring.
  • Creating a rift in employment processes where previous employees did not receive equal testing, which makes it more difficult to fairly evaluate performance, merit increases, and promotions.
  • Deploying a new hiring process across all departments, thus involving all managers whose resistance to change likely varies.

7 Advantages of Using Personality Tests In Sales Hiring

Let’s face it – if you care about your company’s bottom line, you can’t base your sales hiring decisions on sentiment or gut feelings. The only true objective method for identifying potential top performers is by creating a benchmark for success.

That’s why sales personality tests are a great place to start. They allow you to identify and classify a candidate’s personality, values, and dispositions, making it easier to predict their proficiency in the sales world, whether that’s on the sales floor, the road, over the phone, or online.

Contact Advanced Hiring System today to learn more about how we use sales assessments to attract and hire top sales talent.

Makes Hiring More Reliable

Rather than taking a candidate’s word for what they have done via their resume, sales personality tests evaluate what a candidate will do in a given scenario. This helps put people in the right role.

While they may not make sales managers, the candidate may be ideal for an auxiliary role as a senior business development representative or account executive.

Shrinks the Candidate Pool

Let’s say you work at a large hiring organization in your city or metro region. Or maybe you have a blanket policy of always accepting resumes, even when not actively hiring.

These are scenarios that can add to your hiring manager’s frustration in simply getting through the flood of low-quality applicants. By subjecting candidates to personality tests, you do two things:

    1. Lower the number of application submissions by eliminating those only casually looking for employment.
  1. Screen for a predetermined set of success factors.

These two things will help you narrow your focus and attention on hiring top performers instead of a mixed bag of candidates.

Screens without Unconscious Bias

If you are struck by a strong first impression that dilutes the rest of the application process, how can you be certain your hiring process is truly valid? Studies have shown that by creating a system that lessens the weight of first impressions you avoid unconscious bias.

To further put testing into a positive light regarding its legality, sales personality assessments prior to a face-to-face meet can help reduce the liability of discrimination based on age, race, gender, sexual orientation, or disabilities. It ensures that you see the potential of a prospective hire based on values before anything else.

Finds the Right Cultural Fits

Did you know that 83% of recruiters surveyed that finding a cultural fit is the second most important hiring factor? That means hiring someone who aligns with a company’s culture, values, and mission is sought after than employee referrals or industry knowledge.

But why is there so much emphasis on hiring cultural fits? For good reasons, of course:

  1. Employees that feel connected are more productive, happier, and less likely to jump ship. That equates to increased performance, stronger morale, and decreased turnover rates.
  2. Cultural fits shine with future potential and willingness to take on greater responsibility down the road.
  3. They help you determine and understand what are your company values and principles and how they set your business apart.

Behavioral interviewing is another effective technique for hiring cultural fits. They allow you to ask open-ended questions that help you gauge how candidates would operate in day-to-day challenges as well as predictors of future behaviors and how they will mesh with the rest of your team.

Strengthens Your Sales Team and Onboarding Process

Everyone has their preferred sales approach, so understanding their personality type can help determine which team or environment works best for them.

You also want to onboard qualified candidates that balance your strengths and weaknesses. If you have too many introverts versus extroverts, cold callers versus account managers, or D-personalities versus C-personalities, you may be doing your team an injustice.

It Takes Money To Make Money

Think of the time, cost of materials, and hours you’ll be saving your company by using sales personality tests for screening candidates, especially if you offer pre-employment testing online. The time and money saved can be invested in improving your company elsewhere.

Provides Valuable Hiring Insights

Everything can be improved, including the hiring process. Sales personality tests can identify questions that may be trickier than others. It may not be intentional, but you could be weeding out qualified candidates without even knowing it.

Make sure to add a step in the onboarding process where new hires provide their feedback about the personality test. It will help you evaluate the testing you have in place, and whether it’s worth seeking out new options.

Let Us Improve Your Sales Hiring Success Rate

Here is a recap of the benefits of using a sales personality test in your hiring process:

  1. Makes hiring more reliable
  2. Shrinks the candidate pool
  3. Screen candidates without unconscious bias
  4. Opens the floor for discussion
  5. Finds the right cultural fits
  6. Strengthens your sales team and onboarding process
  7. Saves time and money
  8. Provides valuable hiring insights

Our data here at Advanced Hiring Systems has shown that using sales assessments, when used correctly, can tremendously improve your sales hiring effectiveness.

Free yourself from hiring headaches. Contact us today for a free consultation.

Alan Fendrich

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DISC Styles Technique For a Good Marriage

Can DISC explain why some couples, like my wife Leah and me, have stayed married for 36 years? Or why other couples “throw in the towel” long before “death do us part?”

I didn’t pick my wife based on her DISC profile — in fact, I didn’t know beans about DISC when I first met her. I just really liked being around her. However having learned to read DISC styles has helped us stay together.

Our marriage has had its ups and downs. There were many times over the past 36 years that I was ready to call it quits and so was she.

DISC is a personality style system. It’s a tool that’s been around for nearly 90 years and has gone through constant refinements. In DISC we measure four aspects of the human personality. We then look at the relationship of those aspects and  establish both a Natural more permanent style and an Adapted situational style.

In order for DISC styles to be helpful in making a marriage work, the interface of the two partners styles needs to be managed by them. This is easier for some styles to do than others — regardless it can be learned. For a marriage to work, often the responses need to be “Oh, its their personality style that is causing them to…”

I think one partner will tend to compromise more than the other. Certain styles are more happy to bend.

In a society that values Drive and Achievement, there may be a tendency to partner for maximum achievement. In my opinion, this tends to partner two high Drives. Unless Drivers are very self-aware, this is often a prescription for disaster.

The four aspects of DISC are Drive, Influence, Steadiness and Compliance.

DRIVE: That voice inside my head saying “I’ve got to make it”, “I can do it”, “I’m the one who can make this happen”, “It’s all about me”. Drive is about putting my ego on the line, if I fail I am hard on myself. The Drive voice inside my head talks tough to myself.

Under pressure Drivers tend to push people, rather than lead and they become impatient.

INFLUENCE: My ability to communicate with others in a way they like to be communicated with. Influence is about my flexible communication style. Influence is my ability to measure the effect of my communication on others — on the fly — and my ability to adjust to get my message through.

Under pressure Influencers become all heart over head and rely too heavily on verbal ability.

STEADINESS: My desire to stay for extended periods of time on one physical location. Steadiness is the desire for less movement and more stability. It is my desire for routines.

Steadies under stress resist change and internalize feelings when they should be discussing them.

COMPLIANCE: My belief in the value and importance of rules. My comfort in following the rules.

When feeling pressure Compliants experience analysis paralysis and avoid controversy.

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9 Ways To Avoid the Most “Deadly” Sales Hiring Mistakes

Why Profiling All Sales Applicants First Is the Only Logical Strategy

1. Profiling all sales applicants first is the only logical strategy. To profile applicants after you interview them makes no sense. To invest time on an applicant who will potentially profile poorly is a waste of time (your most precious resource as a manager). What happens if you absolutely love the applicant, are committed to hiring them, but they test poorly?

2. Profiling all applicants gives you a way to compare apples to apples with all candidates.

3. Top performing salespeople are easily identified with profiling

4. Profiling all applicants gives you the one simple way to spot diamond in the roughs. Applicants who have no previous sales experience often turn out to be the best sales hires. Without a profiling strategy you’re likely to miss the best applicants.

5. Since 80% of sales are produced by 20% of salespeople, sales experience on resumes is a very unreliable indicator when selecting sales applicants to interview.

6. Profiling ALL applicants removes any claims of discriminatory practices. Well designed profiles do not discriminate based on protected classes.

If you’re interested in learning more about how to use profiling to dramatically improve your sales hiring success rate, call us we’re here to help.

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