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9 Ways To Avoid the Most “Deadly” Sales Hiring Mistakes

Why Profiling All Sales Applicants First Is the Only Logical Strategy

1. Profiling all sales applicants first is the only logical strategy. To profile applicants after you interview them makes no sense. To invest time on an applicant who will potentially profile poorly is a waste of time (your most precious resource as a manager). What happens if you absolutely love the applicant, are committed to hiring them, but they test poorly?

2. Profiling all applicants gives you a way to compare apples to apples with all candidates.

3. Top performing salespeople are easily identified with profiling

4. Profiling all applicants gives you the one simple way to spot diamond in the roughs. Applicants who have no previous sales experience often turn out to be the best sales hires. Without a profiling strategy you’re likely to miss the best applicants.

5. Since 80% of sales are produced by 20% of salespeople, sales experience on resumes is a very unreliable indicator when selecting sales applicants to interview.

6. Profiling ALL applicants removes any claims of discriminatory practices. Well designed profiles do not discriminate based on protected classes.

If you’re interested in learning more about how to use profiling to dramatically improve your sales hiring success rate, call us we’re here to help.

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Personality Assessments, Sales

Sales Personality Tests: The Ultimate Weapon for Hiring Success

Riddle me this: why are some sales organizations still holding out on pre-employment testing?

Sales personality tests have been around since the 1970’s. That’s nearly 50 years of data, all leading to the conclusion: assessing candidates improve hiring success.

This is also important in sales hiring where motivation, company culture, and level of comfort in the position are very critical to the success and growth of your bottom line.

Why Employers Avoid Personality Testing Their Candidates

Let’s address the elephant in the room: legality.

Use of litigation when civil and employment rights appear to have been violated often scares employers into hiring candidates blindly.

The fact is, however, that there is nothing illegal about personality assessments as long as it’s not discriminatory, is valid and up-to-date, and follows equal employment best practices.

If an employer is able to demonstrate that the test in question is directly related to potential performance and competency for the job in question, then there is no reason to avoid testing.

Another reason that a company may be unenthusiastic about sales personality tests is just simply being reluctant to change. This includes:

  • Unwillingness to add new line items to the costs of hiring.
  • Creating a rift in employment processes where previous employees did not receive equal testing, which makes it more difficult to fairly evaluate performance, merit increases, and promotions.
  • Deploying a new hiring process across all departments, thus involving all managers whose resistance to change likely varies.

7 Advantages of Using Personality Tests In Sales Hiring

Let’s face it – if you care about your company’s bottom line, you can’t base your sales hiring decisions on sentiment or gut feelings. The only true objective method for identifying potential top performers is by creating a benchmark for success.

That’s why sales personality tests are a great place to start. They allow you to identify and classify a candidate’s personality, values, and dispositions, making it easier to predict their proficiency in the sales world, whether that’s on the sales floor, the road, over the phone, or online.

Contact Advanced Hiring System today to learn more about how we use sales assessments to attract and hire top sales talent.

Makes Hiring More Reliable

Rather than taking a candidate’s word for what they have done via their resume, sales personality tests evaluate what a candidate will do in a given scenario. This helps put people in the right role.

While they may not make sales managers, the candidate may be ideal for an auxiliary role as a senior business development representative or account executive.

Shrinks the Candidate Pool

Let’s say you work at a large hiring organization in your city or metro region. Or maybe you have a blanket policy of always accepting resumes, even when not actively hiring.

These are scenarios that can add to your hiring manager’s frustration in simply getting through the flood of low-quality applicants. By subjecting candidates to personality tests, you do two things:

    1. Lower the number of application submissions by eliminating those only casually looking for employment.
  1. Screen for a predetermined set of success factors.

These two things will help you narrow your focus and attention on hiring top performers instead of a mixed bag of candidates.

Screens without Unconscious Bias

If you are struck by a strong first impression that dilutes the rest of the application process, how can you be certain your hiring process is truly valid? Studies have shown that by creating a system that lessens the weight of first impressions you avoid unconscious bias.

To further put testing into a positive light regarding its legality, sales personality assessments prior to a face-to-face meet can help reduce the liability of discrimination based on age, race, gender, sexual orientation, or disabilities. It ensures that you see the potential of a prospective hire based on values before anything else.

Finds the Right Cultural Fits

Did you know that 83% of recruiters surveyed that finding a cultural fit is the second most important hiring factor? That means hiring someone who aligns with a company’s culture, values, and mission is sought after than employee referrals or industry knowledge.

But why is there so much emphasis on hiring cultural fits? For good reasons, of course:

  1. Employees that feel connected are more productive, happier, and less likely to jump ship. That equates to increased performance, stronger morale, and decreased turnover rates.
  2. Cultural fits shine with future potential and willingness to take on greater responsibility down the road.
  3. They help you determine and understand what are your company values and principles and how they set your business apart.

Behavioral interviewing is another effective technique for hiring cultural fits. They allow you to ask open-ended questions that help you gauge how candidates would operate in day-to-day challenges as well as predictors of future behaviors and how they will mesh with the rest of your team.

Strengthens Your Sales Team and Onboarding Process

Everyone has their preferred sales approach, so understanding their personality type can help determine which team or environment works best for them.

You also want to onboard qualified candidates that balance your strengths and weaknesses. If you have too many introverts versus extroverts, cold callers versus account managers, or D-personalities versus C-personalities, you may be doing your team an injustice.

It Takes Money To Make Money

Think of the time, cost of materials, and hours you’ll be saving your company by using sales personality tests for screening candidates, especially if you offer pre-employment testing online. The time and money saved can be invested in improving your company elsewhere.

Provides Valuable Hiring Insights

Everything can be improved, including the hiring process. Sales personality tests can identify questions that may be trickier than others. It may not be intentional, but you could be weeding out qualified candidates without even knowing it.

Make sure to add a step in the onboarding process where new hires provide their feedback about the personality test. It will help you evaluate the testing you have in place, and whether it’s worth seeking out new options.

Let Us Improve Your Sales Hiring Success Rate

Here is a recap of the benefits of using a sales personality test in your hiring process:

  1. Makes hiring more reliable
  2. Shrinks the candidate pool
  3. Screen candidates without unconscious bias
  4. Opens the floor for discussion
  5. Finds the right cultural fits
  6. Strengthens your sales team and onboarding process
  7. Saves time and money
  8. Provides valuable hiring insights

Our data here at Advanced Hiring Systems has shown that using sales assessments, when used correctly, can tremendously improve your sales hiring effectiveness.

Free yourself from hiring headaches. Contact us today for a free consultation.

Alan Fendrich

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How to Hire a Salesperson, and then Keep Her

 

If you follow the guidelines set out in the Advanced Hiring System, you already know everything there is to know about how to hire a salesperson. If you find that you’re still experiencing a high level of turnover, there could be a problem in the way you handle your employees after the sales hiring process is finished.

After the hire, do you A) show the new employee her cubicle, give her dozens of forms to fill out,  and get her started on her first assignment, or B) take a little time to introduce her around, show her the lunch room, tell her about your company volleyball team, and familiarize her with the values and practices shared by all employees of the company?

 

 

Hopefully, you chose what was behind curtain B. If you didn’t, that could be a big reason behind your turnover problem. What we’re talking about here is not just how to hire a salesperson, but how to retain her with new employee onboarding. Even though you’ve followed all the proper sales hiring steps, her success isn’t guaranteed.  It’s also extremely important for new employees to be guided to adapt to the culture that uniquely defines your company.

Of course you’re going to set new employees up with their job responsibilities and what the expectations are, but there should also be a specific orientation process to educate new employees in how they fit in with the values and norms that shape your corporate community—your company culture. If you don’t have this type of an onboarding process, or if you have a process that is unfocused or inconsistent, your new hire will feel like a fish out of water, hopelessly flopping around and wondering how she got there.

Neglecting to integrate a new hire into your company culture can also have a negative effect within the company.  After all, she’s not a blank canvas; she’s bound to have her own ideas and values as she enters your company. If you used the AHS assessments to identify her values and styles, she may fit right in without having to adapt too much. But if there is some basic difference, and you don’t attempt to show her how your culture is structured, her values may work in conflict with company values.

For example, if integrity is important in your company culture, but your new hire comes from an environment where management required them to do “whatever it takes” to make a sale, this employee will need a little educating as you mainstream her into your culture. If she doesn’t adopt your values, your customers, your other employees, and you will experience culture shock.

No matter how professional a company, it’s important to also be personal with new employees, even though person-to-person interactions may take a little time out of someone’s schedule. If no one makes the effort to welcome a new hire, she’ll get the idea that her presence with the company isn’t valued.

The upshot is, it takes satisfied employees to assure satisfied customers. By taking the time to properly onboard new employees, you’re enabling them not only to embrace your company culture and take ownership of the mission and vision of the company, you’re empowering them to realize the superstar status promised by the hiring process.

 

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