Sales

5 Reasons Why You Shouldn’t Hire Salespeople with Industry Experience

It started out as a personal project.

I had 200 salespeople in a company I started online. And one day I began to keep records of which ads worked, which offers worked, and who performed well after being hired. Being a bit of a geek, I even tracked results in an Excel spreadsheet.

From my research and 20-year background of helping clients find top-performing salespeople, I discovered that the biggest mistake any recruiter could make was hiring based on “previous industry experience.”

The Reality of the Qualified Candidate

Hiring the most skilled and experience candidate is overrated.

This is not to pardon future employees from meeting any prerequisites or aligning with your company culture.

But when you sit down and ask yourself why you don’t hire John, who doesn’t have any prior industry experience, what’s holding you back?

Is it the cost of training of John? Or is it the fear itself that he won’t pick up on the processes in place and succeed?

Here are 6 reasons why you should hire candidates with no industry experience:

1. Most Sales Hires Are Failing in Your Industry

The stats right out of “Harvard Business Review” are – AT BEST – you pick 1 out of 2 winners. MOST sales managers get 1 out of 4 or 5 applicants. When you ask for industry sales experience, you get applications from salespeople who are failing at your competitors.

2. Old Ways of Thinking Don’t Help You Grow

Fresh minds come with innovative ideas of how to approach problems and processes differently. They help imagine new possibilities, whereas seasoned salespeople are stuck using methods that may be outdated or harmful to the overall business performance.

3. Learning Doesn’t End After Orientation

It is one thing to learn quickly to be caught up to speed and keep up with the ever-changing work climate. It is another thing to proactively and continually acquire a leading-edge knowledge of new ideas, best practices, and solutions to stay on top of the competition.

4. Only 3% of the American Population Can Really Sell

That’s 1 out of 33 people in the US that possess strong sales skills. Then when you require candidates to have “industry sales experience”, your odds against finding a good salesperson are astronomical.

5. Top Salespeople Know Most Companies Don’t Manage Salespeople Well

If they are top salespeople at your competitors, they know they are being treated well. They are making money. Wooing them away is fantasy. If you like fantasy, go watch Star Wars.

No Experience Necessary

The market is loaded with terrific sales candidates that are being overlooked everyday because recruiters fail to give them a chance. When instead, these are the type of people that you need to attract into your workforce.

With a solid onboarding program in place, new salespeople will be successful, no matter what they are selling.

To learn more about our sales recruitment solutions, visit AdvancedHiringSystems.com or call 703-229-4224 for a free consultation. Available Monday through Friday worldwide.

Alan Fendrich

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Personality Assessments, Sales

Sales Personality Tests: The Ultimate Weapon for Hiring Success

Riddle me this: why are some sales organizations still holding out on pre-employment testing?

Sales personality tests have been around since the 1970’s. That’s nearly 50 years of data, all leading to the conclusion: assessing candidates improve hiring success.

This is also important in sales hiring where motivation, company culture, and level of comfort in the position are very critical to the success and growth of your bottom line.

Why Employers Avoid Personality Testing Their Candidates

Let’s address the elephant in the room: legality.

Use of litigation when civil and employment rights appear to have been violated often scares employers into hiring candidates blindly.

The fact is, however, that there is nothing illegal about personality assessments as long as it’s not discriminatory, is valid and up-to-date, and follows equal employment best practices.

If an employer is able to demonstrate that the test in question is directly related to potential performance and competency for the job in question, then there is no reason to avoid testing.

Another reason that a company may be unenthusiastic about sales personality tests is just simply being reluctant to change. This includes:

  • Unwillingness to add new line items to the costs of hiring.
  • Creating a rift in employment processes where previous employees did not receive equal testing, which makes it more difficult to fairly evaluate performance, merit increases, and promotions.
  • Deploying a new hiring process across all departments, thus involving all managers whose resistance to change likely varies.

7 Advantages of Using Personality Tests In Sales Hiring

Let’s face it – if you care about your company’s bottom line, you can’t base your sales hiring decisions on sentiment or gut feelings. The only true objective method for identifying potential top performers is by creating a benchmark for success.

That’s why sales personality tests are a great place to start. They allow you to identify and classify a candidate’s personality, values, and dispositions, making it easier to predict their proficiency in the sales world, whether that’s on the sales floor, the road, over the phone, or online.

Contact Advanced Hiring System today to learn more about how we use sales assessments to attract and hire top sales talent.

Makes Hiring More Reliable

Rather than taking a candidate’s word for what they have done via their resume, sales personality tests evaluate what a candidate will do in a given scenario. This helps put people in the right role.

While they may not make sales managers, the candidate may be ideal for an auxiliary role as a senior business development representative or account executive.

Shrinks the Candidate Pool

Let’s say you work at a large hiring organization in your city or metro region. Or maybe you have a blanket policy of always accepting resumes, even when not actively hiring.

These are scenarios that can add to your hiring manager’s frustration in simply getting through the flood of low-quality applicants. By subjecting candidates to personality tests, you do two things:

    1. Lower the number of application submissions by eliminating those only casually looking for employment.
  1. Screen for a predetermined set of success factors.

These two things will help you narrow your focus and attention on hiring top performers instead of a mixed bag of candidates.

Screens without Unconscious Bias

If you are struck by a strong first impression that dilutes the rest of the application process, how can you be certain your hiring process is truly valid? Studies have shown that by creating a system that lessens the weight of first impressions you avoid unconscious bias.

To further put testing into a positive light regarding its legality, sales personality assessments prior to a face-to-face meet can help reduce the liability of discrimination based on age, race, gender, sexual orientation, or disabilities. It ensures that you see the potential of a prospective hire based on values before anything else.

Finds the Right Cultural Fits

Did you know that 83% of recruiters surveyed that finding a cultural fit is the second most important hiring factor? That means hiring someone who aligns with a company’s culture, values, and mission is sought after than employee referrals or industry knowledge.

But why is there so much emphasis on hiring cultural fits? For good reasons, of course:

  1. Employees that feel connected are more productive, happier, and less likely to jump ship. That equates to increased performance, stronger morale, and decreased turnover rates.
  2. Cultural fits shine with future potential and willingness to take on greater responsibility down the road.
  3. They help you determine and understand what are your company values and principles and how they set your business apart.

Behavioral interviewing is another effective technique for hiring cultural fits. They allow you to ask open-ended questions that help you gauge how candidates would operate in day-to-day challenges as well as predictors of future behaviors and how they will mesh with the rest of your team.

Strengthens Your Sales Team and Onboarding Process

Everyone has their preferred sales approach, so understanding their personality type can help determine which team or environment works best for them.

You also want to onboard qualified candidates that balance your strengths and weaknesses. If you have too many introverts versus extroverts, cold callers versus account managers, or D-personalities versus C-personalities, you may be doing your team an injustice.

It Takes Money To Make Money

Think of the time, cost of materials, and hours you’ll be saving your company by using sales personality tests for screening candidates, especially if you offer pre-employment testing online. The time and money saved can be invested in improving your company elsewhere.

Provides Valuable Hiring Insights

Everything can be improved, including the hiring process. Sales personality tests can identify questions that may be trickier than others. It may not be intentional, but you could be weeding out qualified candidates without even knowing it.

Make sure to add a step in the onboarding process where new hires provide their feedback about the personality test. It will help you evaluate the testing you have in place, and whether it’s worth seeking out new options.

Let Us Improve Your Sales Hiring Success Rate

Here is a recap of the benefits of using a sales personality test in your hiring process:

  1. Makes hiring more reliable
  2. Shrinks the candidate pool
  3. Screen candidates without unconscious bias
  4. Opens the floor for discussion
  5. Finds the right cultural fits
  6. Strengthens your sales team and onboarding process
  7. Saves time and money
  8. Provides valuable hiring insights

Our data here at Advanced Hiring Systems has shown that using sales assessments, when used correctly, can tremendously improve your sales hiring effectiveness.

Free yourself from hiring headaches. Contact us today for a free consultation.

Alan Fendrich

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Personality Assessments, Sales

DiSC 101: How to Interpret the DiSC Personality Test for Sales

If you’re looking to elevate your sales team or advance your own sales career, start with DiSC.

DiSC is one of the world’s leading personality tests for assessing how well you work by yourself and in teams. You’ll discover how you problem solve and what motivates you as well as what causes you stress and conflict.

We here at Advanced Hiring System don’t get any incentive for promoting this tool. But from its validity and reliability, we have found the DiSC assessment to be a core staple in the sales hiring process.

Read more to learn how to read the DiSC quadrants, how to identify a potential top performer, and find out what an example profile looks like.

How to Read the DiSC Quadrants

Here is a breakdown of the 4 quadrants: D, i, S, and C.

Image Source: www.discprofile.com

D for Drive

Also referred as Drive, candidates with high D scores are more inclined to be self-starters, leaders, and risk takers. They tend to be direct, assertive, and self-confident. They love to be in control, see more of the bigger picture, set and achieve tangible goals, and receive praise from others.

On the other side of the coin, D-personalities don’t do well with negativity, skepticism, showing patience, being sensitive, or when their freedom is compromised.

Both Hillary Clinton and Donald Trump, opposing candidates in the 2016 presidential election, are known high D scoring personalities.

Candidates with low D scores are considered to be “yes-men,” or those who are naturally more agreeable and accepting of the status quo. They are dependable and eager to help, no matter the cause. Since they are people-pleasers, they partake in new experiences and interact with new faces more so than most.

They are willing to get the job done at any cost, even if that means putting their mental or physical health to the side. However, low D scorers are not the most honest or attentive listeners. They also don’t handle disappointment well.

I for Influence

I-personalities are extroverts by nature with an an overflowing bank of energy and genuine interest in connecting and interacting with others.

People with high I-scores are naturally optimistic, persuasive, motivating, humorous, talkative, and creative at problem solving. That is why they thrive fast-paced environments where they can express themselves and receive both attention and praise.

I-personality types do not do well with conflict, inflexibility, disapproval, being ignored, and paying attention to smaller details. Concentration and follow-through are also other areas of improvement.

People with low I-scores tend to be more skeptical, fact-oriented, and fearful of change.

Famous I-personalities are comedians Jim Carrey, Richard Pryor, Jay Leno, and Robin Williams.

S for Steadiness

People with high S-scores sway further from the high-energy, impulsive nature.

S-personalities are rather calm and collected individuals who are mindful of their word choice and workload. They love plans, routine, and structure so much so that they can work on a given task for long periods of time without complaint.

S-personalities are friendly and nurturing, but are easily be overwhelmed in groups or when introducing themselves to strangers. They are also slow to adapt and open up in new environments, give their opinions or seek leadership positions.

High S-scorers include Dr. Martin Luther King Jr., Mother Teresa, and Barbara Bush.

C for Conscientiousness

C-personalities are objective individuals who seek perfection and prefer to work alone.

People with high C-scores are autonomous, analytical, logical, even-tempered, diplomatic, and prideful of their work. They are motivated by accuracy and always finding a more effective way of doing things.

Due to their strict attention to detail, C-personalities are overly skeptical, passive, critical of others. They also need clear guidelines, expectations, and reassurance since they are extremely independent and fearful of criticism.

Where they could improve is being more open to new ideas and risks, focused on relationships, and getting the job done without exhausting time over the little things.

Famous high C-scorers are Albert Einstein, Bill Gates, and Tom Brokaw.

Understanding the Candidate DiSC Profile

Each individual candidate can display some of all four behavioral styles depending on the situation. 

This combination of styles is called a style blend. Each candidate’s style blend will have more of certain traits than others.

At Advanced Hiring System, we have noticed a solid 80/20 rule when it comes to DiSC style blend, where about 80% of people have two high-performing DiSC quadrants and two that are low-performing quadrants. The remaining 20% sit in a 3:1 ratio or 1:3 ratio.

While there are no wrong profiles, there are profiles that are just not suited for some job functions, such as high pressure sales roles.

Example of Reading Irregular DiSC Profiles

Below is an example DiSC graph of a sales candidate that placed in the 14 and 56 quadrants, with 14 being a natural Promotor and 56 being an Implementor.

The studies we have performed show that plot points that are far apart from each other result in shorter job tenure. Though, if the candidate has no sales experience, we weigh heavier the Natural Style score.

In terms of this particular sales candidate, we would rather see the Implementer score a bit more to the outside before arranging an interview.

Better Sales Begin with the DiSC Personality Test

The DiSC personality test is an invaluable assessment tool for gauging sales candidates and restructuring your team into an effective selling machine.

Contact Advanced Hiring System today to learn how your company can grow and generate new revenue.

Alan Fendrich

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